experience
scrum master & program manager
💻 cgi federal
⏰ august 2022 - present
- rectified over 100 impediments within 6 months, boosting productivity, and condensed completion times through weekly backlog refinement
- reduced PI Planning from 5 to 2 days by revising epics, creating focused agendas on acceptance criteria and product requirements
- lessened project risks by 40% by supervising backlog refinement, ad-hoc meetings from impediments, and collaborating with DevOps and development teams
- co-directed apprenticeship program, transitioning over 10 apprentices to client teams in less than 6 months through evaluation, mentorship, Agile training, and career coaching
- restructured program, accelerating productivity by 40% through training, Agile ceremonies, event coordination, and skill audits
software developer
💻 turner industries
⏰ september 2021 - june 2022
- led release of webpage gaining visibility into problem areas by 100%, modeling visual data of errors from application
- collaborated with senior developers by solutioning a multi-language application, enhancing user experience and doubling stakeholder engagement
associate technical consultant
💻 perficient, inc
⏰ january 2021 - july 2021
- showcased visual KPIs displaying transparency to C-Suite by crafting metrics to show elevated traffic
- improved DevOps pipelines leading to documentation for processes by summarizing knowledge gaps
logistics, procurement, & inventory manager
💻 cajun crate, llc
⏰ july 2020 - january 2021
- leveraged automations saving 10 hours per week by integrating shortcuts and business procedures
- upgraded forecasting by 3 months, growing sales for 100 vendors by analyzing Shopify data
- standardized product formatting, boosting site traffic by 30% by modifying SOP documents
- unified account management system, decreasing communication times in half with scheduled emails, Slack notifications, and Notion templates
lead technical project manager
💻 gophr, inc
⏰ september 2019 - july 2020
- launched MVP in 2 months resulting in $1M of funding by leading team of 10 developers, refactoring applications to current software versions
- strengthened culture of respect and authenticity, retaining 95% of employees in first 6 months by meeting with C-Suite to shape goals and objectives
software engineer
💻 asap, formerly waitr, inc
⏰ march 2019 - september 2019
- directed development and deployment of a social justice application in less than 6 months cultivating transparency to social responsibility initiatives by collaborating with senior engineers for code reviews, feedback, and demos
- revamped web pages, revitalizing web traffic, and cutting load times by contributing to application repository
- slashed backlog by hundreds of epics, saving development team weeks by conducting audits
quality assurance analyst
💻 asap, formerly waitr, inc
⏰ april 2017 - march 2019
- decreased solution implementation by 30 minutes to less than 10 by authoring documentation, highlighting fixes, enforcing a bug reporting procedure, and introducing visual troubleshooting steps
- analyzed 500 bug reports and requests, saving weeks for developers, transforming findings into action items
education
university of louisiana - lafayette
august 2008 - december 2012
bachelor of science in child and family studies
bloc.io
june 2018 - february 2019
completed web development track